Privacy Policy
Last updated: March 1, 2025
At Elevate Studio SL (hereinafter, "Elevate," "we," or "the Company"), we are committed to protecting and respecting your privacy. This Privacy Policy establishes the basis on which we process any personal data we collect from you or that you provide to us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following data about you:
- Information you provide us: This includes information you provide when completing forms on our website, communicating with us by phone, email, or otherwise. This may include your name, address, email, phone number, and details about your inquiry or project.
- Information we automatically collect: When you visit our website, we may automatically collect technical information such as IP address, browser type, pages visited, visit duration, etc.
- Information from third parties: In some cases, we may receive information about you from third parties, such as social media platforms, if you have interacted with us through them.
2. Use of Your Personal Data
We use the personal data we collect for the following purposes:
- Providing and managing the services you request
- Responding to your inquiries and requests
- Improving our website and services
- Sending you information you have requested or that we believe may interest you
- Notifying you about changes to our services
- Complying with our legal and regulatory obligations
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent to the processing of your personal data for one or more specific purposes.
- Performance of a contract: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
- Legitimate interests: When processing is necessary for the purposes of legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
- Legal obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
4. Sharing Your Personal Data
We do not sell your personal data to third parties. However, we may share your personal data with:
- Service providers who help us operate our business (e.g., web hosting providers, email providers, etc.)
- Public or governmental authorities, if required by law or in response to a legal request
- Third parties in the event of a sale, merger, consolidation, liquidation, reorganization, or acquisition of our company
5. Data Security
We have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, transmission of information via the Internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
6. Data Retention
We will only retain your personal data for as long as necessary for the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.
7. Your Rights
Under certain circumstances, you have the following rights regarding your personal data:
- Right of access: You have the right to request copies of your personal data.
- Right to rectification: You have the right to request that we correct any information you believe is inaccurate, and to complete information you believe is incomplete.
- Right to erasure: You have the right to request that we delete your personal data in certain circumstances.
- Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Right to object: You have the right to object to our processing of your personal data in certain circumstances.
If you wish to exercise any of these rights, please contact us at info@elevate.com.es.
8. Cookies
Our website uses cookies to distinguish you from other users of our site. This helps us provide you with a good experience when browsing our site and also allows us to improve it. For detailed information about the cookies we use and the purposes for which we use them, see our Cookie Policy.
9. Changes to Our Privacy Policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please visit this page frequently to see any updates or changes to our privacy policy.
10. Contact
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Elevate Studio SL
Email: info@elevate.com.es
Phone: +34 684 053 267